Tech Support



EIS Provides Free Tech Support for its Digital Products

If you have a tech support issue or just a general question, EIS would be happy to assist you.

Tech SupportTo contact tech support, please:

  • Give us a call (1-877-640-5445), or
  • Send us an email, or
  • Complete the form below


If you have a technical issue, please contact EIS tech support. We are here to help.

Also, you may be able to resolve your technical issue by referring to:

  • The Help Section
    EIS digital publications include a "Help" section which provides a brief overview of the publication's features and functions and describes how to use them.
  • The Adobe Guide
    In addition, each publication which uses Adobe Acrobat includes the Acrobat Help Guide. . In addition, the If you have overviews most EIS Digital publications have a companion FAQ page on the internet. This page may contain information about the technical question or issue you have encountered. To access the FAQ page for your publication, look in the "Help" or "Tutorial" section of your publication, find the link to this page and click on the link.

Office HoursOur office hours are Monday through Friday from 8:30a.m. - 5:00p.m. (U.S. Central Time Zone).  We answer quote requests promptly, usually before the end of the next business day.

STEP 1: Tell us about your technical support issue (please provide as much detail as possible)*:


STEP 2: Identify the digital publication you are using:

*


STEP 3: Describe the computer hardware and software you are using:

What operating system are you using? *


What version of Adobe Reader or Adobe Professional software are you using? *


STEP 4: Tell us how we may contact you:

*
*

*